Returns & Exchanges

At Something Went Wrong, we believe fashion should be fearless, but if your fit isn't quite right, we offer a 30-day window for returns and exchanges. We accept all unworn and unwashed items with their original tags attached to ensure your wardrobe is nothing short of perfect.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Print and Pack

Download your pre-paid shipping label and securely package your items in their original box or a similar protective mailer.

3

Ship It Back

Drop off your package at any authorized carrier location; you will receive a tracking notification once the shipment is in transit.

4

Receive Your Refund

Once our team inspects the returned garments, we will issue a refund to your original payment method or process your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing